Tech Support Manager - Claremore, OK

Company Name:
Baker Hughes
Tech Support Manager - Claremore, OK (
# Job Number:
1416241)
EMPLOYMENT STATUS
Full Time
ABOUT THIS JOB
Baker Hughes Incorporated has an opening for an Application Engineering Manager in Claremore, OK. As a leader in the oilfield services industry, Baker Hughes offers opportunities for qualified people who want to grow in our high performance organization. Our leading technologies and our ability to apply them safely and effectively create value for our customers and our shareholders. Baker Hughes is an Equal Employment Affirmative Action Employer.
KEY RESPONSIBILITIES/ ACCOUNTABILITIES
Responsible for ensuring technical training and transfer of technical knowledge/expertise to Geo-market Sales and Operations.
Provides technical support for new product launches and new service introductions.
Responsible for product testing and analyzing and resolving customer complaints related to design.
Collaborates with Geo-market Sales and Operations, Region Marketing/BD to develop and champion product design improvements.
Ensures proper planning and application of technology.
Administers and audits key technical processes.
May assist Geo-market Sales in the preparation of bids and in engaging customers for input in the design of products and services.
Trains Geo-market Sales and Operations and customers on new products and services.
Collaborates with Geo-market Operations and Sales to maximize profitability and customer satisfaction and meet growth targets in Geo-market.
Must maintain a close working relationship with all Functional Supervisors by ensuring that a high level of service is forthcoming in support of short and long term base activities.
Ensures that the required level of technical experience is maintained at Base level and that adequate training of staff is carried out when possible.
ESSENTIAL QUALIFICATIONS/ REQUIREMENTS
Bachelor's degree in an engineering discipline along with 8+ years of experience in the Oil & Gas industry
Oil & Gas experience in relevant product lines
COMPANY OVERVIEW
Baker Hughes is a leading supplier of oilfield services, products, technology and systems to the worldwide oil and natural gas industry. By being the service company that best anticipates, understands and exceeds our customers'' expectations, Baker Hughes Advances Reservoir Performance. The company''s 60,000-plus employees work in more than 80 countries in geomarket teams that help customers find, evaluate, drill, produce, transport and process hydrocarbon resources. Baker Hughes'' technology centers in the world''s leading energy markets are pushing the boundaries to overcome progressively more complex challenges. Baker Hughes develops solutions designed to help manage operating expenses, maximize reserve recovery and boost overall return on investment through the entire life cycle of an oil or gas asset. Collaboration is the foundation upon which Baker Hughes builds our business and develops next-generation products and services for drilling and evaluation, completions and production and fluids and chemicals. For more information on Baker Hughes'' century-long history, visit our website.

_Baker Hughes is an Equal Employment Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
If you are applying to a position in the US and you are an individual with disability or a disabled veteran and would like any type of assistance to submit an application or to attend any recruitment or selection event, we would like to help you to ensure that your experience is as smooth as possible. If you need assistance, information, or answers to your questions, feel free to contact us or have any of your representatives contact us at Baker Hughes Application Assistance Toll Free at . This method of contact has been put in place ONLY to be used by those internal and external applicants who have a disability and are requesting accommodation.
For all other inquiries on your application, log in to your profile and click on the My Jobpage tab. General application status inquiries will not be handled by the call center._
##
Job: Operations
Primary Location: NORTH AMERICA-UNITED STATES-Oklahoma-CLAREMORE
Req ID: 1416241

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